Assistance and support
Ongoing technical support for companies that want to keep their IT infrastructure secure and running.
- Remote and on-site technical support
- Servers and networks
- Business management software
- Cybersecurity
POS • INVOICING • INSTALLATION
We support companies that already work with us and deliver complete solutions for new projects.
Ongoing technical support for companies that want to keep their IT infrastructure secure and running.
We plan and deploy all the technology infrastructure your business needs.
01Sales, purchasing, stock, accounting and payroll in a single program, with nothing entered twice.
02Antivirus, email protection and backups, so that an attack does not bring your business to a halt.
03Wi-Fi throughout your premises, with the guest network kept separate from the company network.
04Your company's files and programs in one place, protected by backups.
05Email on your company domain, shared files and online meetings.
06Certified software for clinics, restaurants, hotels, retail and much more.
07We resolve issues remotely whenever possible and come on site when needed.
08Work from anywhere, with your data and backups stored off site.
09Corporate websites and custom apps for your business.
10Time clocks and software to manage staff working hours.
Every company works differently. Before we propose a support contract, we get to know how yours works.
We look at how your business works day to day and identify the areas that need the most attention.
Based on the analysis, we present a contract tailored to your company's reality and priorities: just invoicing, just Microsoft 365, or all of your IT.
Continuous technical support so your business never stops.
Systems down, invoicing, servers or access to data.
Problems that affect users' normal work.
Configuration, improvements and technical support requests.
Professional equipment selected, installed and configured by our team.
Faster service, with every sale recorded instantly and linked to your invoicing software.
Take orders and payments at the table and print the receipt on the spot, with no trips to the counter.
Reliable computers for everyday work, delivered configured and ready to use in your business.
The right printer for every task: A4 documents in the office, receipts at the counter and labels for prices and shipping.
Cash stays locked in the machine: fewer change errors, simpler cash-ups and more security for your team.
Professional scales with product lists, to weigh, label and seal everything before it goes to distributors. Plus simpler models for everyday retail.
Hikvision terminals with Acronym software: clock in by face recognition, fingerprint, PIN code or card. NewClock in from a mobile phone, with geolocation.
Your company's data and applications centralised, protected and available to whoever needs them.
Equipment that makes your network more stable, with better tracking of who connects and your business network kept separate from the guest network.
Everything your day-to-day needs from a single supplier: cash drawers, network cables, ink and other consumables.
One team integrating software, cloud, security, networking and equipment from the leading manufacturers.
Your company
At the heart of operations
Email on your company domain, accounts and shared files, all set up by us.
Invoicing, stock and POS in the same program, with your data always up to date.
A4 and receipt printers, POS and professional peripherals.
Antivirus and email protection on every company computer.
Off-site backups and virtual servers in the cloud.
Reliable Wi-Fi, routers and UPS units, so that a power cut does not shut everything down.
Invoicing and management for every sector
Certified solutions, adapted to the way your business works.
CLAUD{IO}
CLAUDIO connects to your Wintouch management database, analyses your business and gives you suggestions. Ask what you need to know and get answers based on your own data.
Our technical team is on hand to respond quickly to incidents, questions and support requests.
Submit your request through the form: a ticket is created in our system and we follow it through to resolution.
Contract clients, invoicing, quotes and other matters: speak directly to our office.
From restaurants to healthcare, from retail to golf and motorsport. We support businesses across the Algarve.
Become a clientA quote, a support contract or a question about your infrastructure. Tell us what you need and we will reply with a concrete proposal.
From invoicing to servers, we take care of everything.
To receive technical support, download the remote access tool for your computer and follow the steps.
Choose the Supremo version for your computer above.
Open the downloaded file and allow it to run.
Give the technician the ID and password shown on screen.
Nogueira & Nogueira, Lda. (BITSHOPNET), tax number 507493583, with registered office at Urb. Alto do Quintão, Lote 2 A/B, 8500-833 Portimão, Portugal. Contact: comercial@bitshopnet.com · +351 282 426 892.
Through the contact form: type of client (new or existing), company tax number, name, phone number, email and message. The date and time of the request are also recorded. To prevent abuse, the IP address is stored only in hashed form and for a short period. We do not collect special categories of data.
The data is used to respond to your request (quote, support contract, technical support or information), record it in BITSHOPNET's internal request management system, assign it to a technician and follow it through to completion. If you are already a client, the request is linked to your company's record through its tax number. Processing is based on pre-contractual steps taken at your request and, for clients, on the performance of a contract (Article 6(1)(b) GDPR), as well as on the consent given in the form (Article 6(1)(a) GDPR).
Data submitted through the form is sent over an encrypted connection (HTTPS) and goes straight from the website server to BITSHOPNET's internal request management system, hosted on the same server, where a ticket is opened. It is neither sent by email nor stored on the website.
Only BITSHOPNET staff with access credentials, to the extent needed to handle the request. The hosting providers BITSHOPNET uses process the data solely on our behalf, as processors, and are required to protect it. The data is not sold or shared with third parties for commercial purposes.
Data is kept while the request is open and, if no business relationship follows, for up to 2 years after the last contact, after which it is deleted. If the request leads to a contract or invoicing, the retention periods required by law apply.
The connection to the website and the form submission are encrypted (HTTPS), the form is protected against automated submissions, and access to the request management system requires authentication and is restricted by user roles.
You may request access to, rectification, erasure, restriction or portability of your data, including deletion of the record in the request management system, or object to its processing, by writing to comercial@bitshopnet.com. You may withdraw your consent at any time, without affecting processing already carried out. You also have the right to lodge a complaint with the Portuguese Data Protection Authority, CNPD (cnpd.pt).
This policy may be updated. Last updated: 13 October 2026.
The CLAUDIO client area (bitshopnet.com/claudio) is a separate service with its own privacy and cookie policy and terms of use (in Portuguese), which explain how data is processed, the use of artificial intelligence and the cookies needed to sign in.
This website does not use analytics, advertising or tracking cookies, which is why no cookie banner is shown. It only stores two technical items in your browser, neither of which identifies you: whether you have already seen the opening animation (cleared when you close the tab) and, after you send the form, the time until which another request cannot be sent, to prevent repeated submissions.
To display the website, fonts are loaded from Google Fonts, which receives the visitor's IP address in order to deliver the files. The Google Maps link in the address only opens Google's service if you click it. Form data does not pass through any third-party service: it goes directly to the server and to BITSHOPNET's request management system.
You can block or delete cookies at any time in your browser settings. If non-essential cookies are ever used in the future, this policy will be updated and your consent will be requested.